Returns & Exchanges

At liGo, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for a full refund or exchange. Please ensure items are returned in their original packaging and condition to qualify for processing.

1

Initiate Your Return

Log in to your liGo account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.

2

Pack Your Items

Securely package the products in their original retail boxes, including all accessories and manuals, to prevent damage during transit.

3

Ship to liGo

Affix the provided return label to your parcel and drop it off at your nearest authorized courier point, ensuring you keep a copy of the postage receipt.

4

Refund Processing

Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing